Outages & After Hours
Local Offices
- Laurel | (601) 425-2535
- Petal | (601) 583-1131
- Waynesboro | (601) 735-2072
Office Hours
- Offices are open from 8 a.m. to 5 p.m., Monday through Friday.
- Servicemen are on-call 24 hours a day to handle outages or emergencies.
View the Outage Map in Full-Screen
Press One and You’re Done!
The fastest way to report an outage is to update your phone number on your account, so the next time you need to report your power out, the system will recognize your location based on the phone number. Press one and you’re done!
In case of a power outage, follow these simple instructions.
- Check to see if your neighbor has power.
- Check for blown fuses or tripped breakers in your switch box panel.
- If fuses and breakers are okay, please call Dixie Electric.
- Turn off all major electrical appliances, especially computers, heating/cooling systems, televisions, and DVD players.
- Keep flashlights and a battery-operated radio in an easy-to-reach location. Check the batteries in the flashlight and radio monthly or keep new ones handy.
The American Red Cross is here to make sure you are as prepared as you possibly can be for potential disasters and other emergencies. These events can strike suddenly, at any time and anywhere. There are three actions everyone can take that can help make a difference. Get a Kit, Make a Plan, and Be Informed.
Mississippi Emergency Management Agency coordinates activities that will save lives, protect property, and reduce the suffering of Mississippi’s citizens and their communities impacted by disasters. Download MEMA’s free app.