Millions of Americans are targeted by scammers every day through phone calls, emails, text messages, online or in person. Scammers’ tactics can change daily, which is why consumers need to stay on top of the latest scam reports from local and national news outlets, as well as your local utility companies.
Just last month, several Dixie Electric members were targeted through a phone scam where the scammers demanded immediate payment and threatened to shut off power if the money was not received. Remember, Dixie Electric will never call you and demand immediate payment without notice.
Here are a few reminders on how to take control of the situation when a scammer has targeted you:
- Take your time. Utility scammers try to create a sense of urgency so that you’ll act fast and hand over personal information, especially over the phone. Take a moment to think about the situation before acting.
- Be suspicious. Scammers typically request immediate payments through prepaid debit cards or third-party apps. Unusual requests like this should raise red flags. Remember, if the request seems strange and out of the ordinary, you’re likely being targeted by a scammer.
- Confirm before you act. If you’re contacted by someone claiming to represent Dixie Electric or another utility, but you’re unsure, hang up the phone and call the utility directly. You can reach us at (601) 425-2535 to verify the situation.
Our increasingly connected world provides scammers with more opportunities to connect with unsuspecting consumers. Be vigilant, and please report any utility scams to us so we can let others in our community know. Together, we can help prevent our friends and neighbors from being victimized.