I read recently that “listening is often the only thing needed to help someone.” For the last several years, we have spent time listening to you, our members. For example, we offered more ways for you to pay your bill, using our SmartHub app, online payment system, or Prepay.
As you may be aware, the state legislature passed the Broadband Enabling Act to allow electric cooperatives, like Dixie Electric, to offer high-speed internet service. You’ve been asking about high-speed internet, we are in the process of researching and studying the feasibility of offering this service.
In late June or July, you may receive a survey by phone or email. The goal of this survey is to gauge our members’ interests and needs for high-speed internet. Offering high-speed internet is a major decision for our board and management, so this is just one of several studies and research projects that will guide our decision.
Also, in September of this year, our publication, Today in Mississippi, will convert to a magazine. We are excited about this change and look forward to offering you a nice monthly publication for your enjoyment as well as information on your electric cooperative and changing electric power needs.
In conjunction with this change, we will conduct a readership survey to find out your interests as we evolve our publication. We know that food features and recipes are very popular aspects of the current newspaper; we would like to know what other interests you have and how we can provide that information to you. Again, if you receive an email or phone call gauging your interests, please respond. We want to make this publication beneficial to you.
We want to hear from you, so we can meet your needs. We’re listening.
Randy Smith
General Manager